Returns and refund policy

Returns within 7 days of delivery for eligible unused, unwashed sarees with original tags and packaging. Report damage or wrong items within 48 hours with photographs. Made-to-order or customized sarees are not returnable for change of mind; defects and incorrect items remain eligible for remedies under applicable law. Approved refunds go to the original payment method or to the wallet if expressly selected. Shipping and handling deductions, if any, are disclosed during the return review. Refunds are processed after inspection, generally within 5–10 business days, subject to payment provider timelines.

How to request a return

Open the order in your customer dashboard and submit the reason within the eligible return window. The team reviews eligibility and communicates next steps through your account and registered email. Please keep tags and original packaging intact.

Payments and shipping

Razorpay supports UPI and other eligible payment methods. Wallet funds are store credits and are not withdrawable as cash except where required by applicable law. For payment errors or undelivered orders, contact support@allsarees.in. Refunds to original payment methods require gateway reconciliation and may take longer depending on the payment provider.

Important: Final policies must be reviewed against applicable Indian consumer law and the store’s actual fulfillment arrangements before launch.